Privacy Policy

Scope

This policy describes how OpenMuse (openmuseai.com) handles information when you use the OpenMuse mobile app, desktop app, web app, and the services on openmuseai.com. The service is operated by Dongguan Chengxuan Electronic Science & Technology Co., Ltd. Contact: developer@openmuseai.com. OpenMuse does not sell personal information and does not use an advertising identifier to track you across apps.

Information we process

• Account information. The email address you use to register or sign in, and the session credential that keeps you signed in. For the United States region, authentication is handled at us.openmuseai.com.
• Device identifier. The app creates an identifier on the device so your account can tell this phone or computer apart, and so a paired Desktop can recognize it.
• Content you submit. Documents and messages you create, upload, or sync are stored in your OpenMuse cloud or on the Desktop you paired, according to the action you take.
• Voice. While you hold the voice control, the app uses the microphone and turns speech into editable text on that device. The recording is not uploaded to a speech-recognition service. Only text you later send leaves the device, and only because you sent it.
• Paired pages. After you connect a Desktop, the app may open the workspace page provided by that Desktop. The page comes from the device you selected.
• Operational information. Our services receive connection IP addresses, request times, requested service paths, response status and technical error information. We use these records to operate the service, investigate failures and prevent abuse. They are not used for advertising profiles or to infer your location.

The app does not request device location, contacts, camera, phone or broad photo-library access. You can choose a file through the system picker; content in a file you then choose to sync or send is handled as submitted content, rather than automatic access to your device library.

Permissions

• Network: used to sign in, sync a workspace, and connect to a Desktop you selected.
• Microphone: requested only when you use voice input, to turn speech into text on the device. The app explains this purpose before the system permission prompt.

Regional services and service providers

The United States deployment uses Vultr-hosted infrastructure for authentication, workspace data and file storage. Brevo processes email addresses and transactional email delivery data for account messages. When you connect a Desktop, selected content can be transferred between that Desktop and your other devices through the regional relay. Locally opened Notes and Slides documents are processed on your device unless you choose to share, sync or send them.

If you configure or use an AI provider, the prompts and resource content you choose to send are processed by that provider under its own terms and privacy policy. Review the provider and the selected content before sending. Accepting these terms does not grant microphone or other optional system permissions.

AI content reports

If you choose to report an AI response, OpenMuse receives the selected response excerpt (up to 6,000 characters), your reason and optional comments, your account identifier, and the currently selected provider and model. We do not attach other messages or files. Reports are used to investigate safety and quality issues and are retained for up to 30 days. The mobile account-deletion flow removes your submitted reports before requesting deletion of the account. You may also request report deletion by contacting developer@openmuseai.com.

Use and retention

This information is used to create and maintain your account, recognize your session across devices, store your workspace, and perform voice input that you start. Session credentials stay in the device secure store. Account, device-registration, and workspace data stay in the OpenMuse region you selected until you delete the account or the content, or the service deletes them at your request.

Sharing

OpenMuse does not sell personal information to advertisers. Regional hosting and transactional email providers process data on our behalf. Content is transferred to a Desktop you explicitly connect and, when you choose an AI action and authorize the disclosed recipient, to the provider you selected. Information may also be disclosed to an authority when required by law.

Your rights

You can sign out in the app, stop using the microphone, and delete content you created. To permanently delete your account, select Delete account in the mobile app under My. If you cannot use the app, send a request from your registered email address to developer@openmuseai.com. See https://openmuseai.com/en/account-deletion for details. You can also use that address to access or correct your personal information. Do not send your password.

Children

The United States service is a general-audience productivity application and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact developer@openmuseai.com so we can investigate and remove it as appropriate.

Changes

We publish changes on this page and update the effective date. Where a change requires a new choice or permission, we request it before the affected processing.